TERMS & CONDITIONS

1) Payment Terms:

  • Booking fee 50% from the grand total (non-refundable)
  • Balance hand over once fixing complete.

2) All payment shall be made in favour of MERAKI CANOPY ENTERPRISE. All the receipts / deposit payment slip made be sent to MERAKI CANOPY ENTERPRISE via WhatsApp.

3) Customer’s responsibility:

  • All rented equipment is not allowed to be relocated to any other venue without asking for written permission from us
  • If the customer wishes to cancel any agreed service or renting of any equipment, a written notice must be provided to us before the installation date of subject to cancellation charge
  • Any repairing costs results from damage during the event will be charged to the customers
  • Any cost for site rental and security control on the rented equipment’s are under the customer’s responsibility

4) The site for installation must be passable by a 5-ton lorry.

5) Subject to any exemption which was clearly mentioned, the
quotation covers:

  • Labour cost for installation, operation & dismantle
  • Transportation within Klang Valley

6) Subject to any addition which was clearly mention, the quotation does not cover these items:

  • Site preparation / site levelling
  • Site clearing / grass cutting
  • Site rental Utility costs i.e. electricity, water, internet & sewerage costs
  • License and permit cutting
  • Standby services
  • Site security costs
  • Repair of damages caused by the negligence of the customers
  • Crew accommodation costs (if the project location is outside the border of Klang Valley)
7) Any other matters not mentioned in the quotation are not included in mentioned costs. 

8) All feedback and collaboration from your side are much appreciated and thank preceded.